Implementing a secure call recording solution is a great first step in mitigating risk and reducing your organizations exposure to liability suits. The constantly changing regulatory compliance environment has made it even more important to keep impeccable call records.
There are many instances when having a verifiable call recording can save your company’s image and reduce legal costs associated with “he said, she said” disputes and compliance issues.
Majuda CallTracker empowers you with tools to:
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- Keep secure records of all voice communication
- Quickly and effectively retrieve past calls
- Email call recordings
- Reduce the risk of reputation damage
- Notate call recordings with key information regarding the call
- Minimize exposure to disputes