Majuda® Cloud™ is an industry-first compliant, Enterprise Call Recording and Quality Management solution for hosted phone service providers.
Majuda® Cloud™ is a segmented solution that allows each client in the hosted environment to have their own unique database and recordings archive.
Majuda® Cloud™ is the preferred choice of hosted phone providers because:
Each client has their own unique segregated database and recordings archive.
Security and privacy is enhanced because each client has a password-protected login and will only have access to their recordings.
Customer’s recordings and data are portable and can be moved to any location.
Majuda’s web-based architecture and enhanced streaming capabilities ensure fast delivery of calls to users wherever they may be and our user-friendly graphical user interface requires minimal orientation and training in order to make use of the array of features available.
Majuda® Cloud™ includes the ability to adhere to various compliance regulations including PCI DSS 2.0, HIPAA and others.
Majuda® Cloud™ includes Majuda’s feature rich Quality Management Suite that is accessible through the same web interface allowing for efficient and effective Quality Reporting.
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