call recording

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Majuda VoIP Recording Appliance™

Enterprise call recording in a box
VoIP Recording... SIPlified™
with Majuda’s state-of-the-art VoIP Call Recording Appliance

Download Appliance Pdf OUT-OF-THE-BOX FEATURES
  • Web-based interface
  • End-to-end encryption
  • Granular security profiles
  • Audit trail monitoring
  • Multiple call search criteria
  • Desktop screen capture
  • Dynamic note capture
  • Enhanced QM reporting
  • Third-party data integration tools
  • Advanced user management
  • MajudaAlert™ monitoring
  • Industry-standard quality assurance templates

Majuda VoIP Appliance In a world that is placing more emphasis on corporate governance and compliance, Majuda Corporation has developed an industry first compliant VoIP Recording and quality management appliance that can be set-up in minutes and is unbelievably easy-to-use. Using state-of-the art Majuda™ Call Recording technology developed on a Microsoft™ Silverlight™ web based platform and powered by Microsoft™ Windows™ Server 2012 Essentials and Dell™, Majuda™ is able to bring you their Enterprise level call recording solution "in a box". The Majuda appliance records 100% of your calls, encrypts them using 256 Bit AES Encryption and stores them in a secure Microsoft™ SQL Server database that will allow you to record no less than 192,000 minutes of calls before having to archive. The Majuda VoIP Appliance is compatible with most IP based phone systems and offers the strength and reliability that has come to be expected from our enterprise range of Call Recording products.

In addition to its enterprise Call Recording functionality; the Majuda™ VoIP appliance includes a feature-rich set of agent evaluation and reporting tools. Together, these tools give you the opportunity to listen to your customers and employees, understand their interactions and how they affect your business, and finally give you the ability to identify the strengths and weaknesses that directly impact your bottom line.

This simple to install appliance now allows you to address your legal obligations, resolve customer disputes and increase your operational effectiveness at a very affordable price.

Majuda™ Corporation is a leader in the development of innovative enterprise-level Call Recording and quality management software. We are committed to providing workable solutions that meet all of our customers needs, and by offering a broad and customizable range of options, Majuda™ has simplified interaction management for companies of all sizes.

  Majuda CallTracker™

Securely record, store and playback
all voice communications
Minimize exposure to disputes
Mitigate risk of reputation damage
Improve internal policy compliance
Protect against liability suits
Minimize legal risks and costs
Comply with increasing corporate
and governmental regulation
  Majuda QualityTracker™

Evaluate employee performance
Gain insight into how your customers
experience your business
Develop corporate best practices and
procedures for your organization
Create effective training programs
for your agents
Improve customer service levels
Increase customer retention
Optimize your workforce

Majuda Alert - Proactive site monitoring

   Majuda VoIP Appliance models

MAJSIP10 MAJSIP10+ MAJSIP20 MAJSIP20+ MAJSIP30 MAJSIP30+
 Capacity
 Users Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
 Supervisors 2 2 2 2 2 2
 Concurrent calls
 recorded
10 10 20 20 30 30
 Recording hours
 (min)
40,000 82,000 40,000 82,000 40,000 82,000
 Hardware
 Rackmount chassis 1U 1U 1U 1U 1U 1U
 Dimensions (in) 1.67x17.1x15.5 1.67x17.1x15.5 1.67x17.1x15.5 1.67x17.1x15.5 1.67x17.1x15.5 1.67x17.1x15.5
 Dimensions (mm) 42.6x431x393.7 42.6x431x393.7 42.6x431x393.7 42.6x431x393.7 42.6x431x393.7 42.6x431x393.7
 Weight (lbs/kg) 60/27.2 61/27.6 60/27.2 61/27.6 60/27.2 61/27.6
 Ethernet 2 x Gigabit 2 x Gigabit 2 x Gigabit 2 x Gigabit 2 x Gigabit 2 x Gigabit
 Raid 1 No Yes No Yes No Yes
 Memory 4GB 4GB 4GB 4GB 4GB 4GB
 Hard drive  250GB  2 x 500GB  250GB  2 x 500GB  250GB  2 x 500GB
Other products
Majuda® CallTracker™

Majuda® QualityTracker™

Majuda® Alert™

Majuda® VoIP Appliance™

Majuda® Remote Link™

Majuda® Mediant 1000

Majuda® Compliance™
Comparison
View the package comparison to see which Majuda product best suits your needs:

1. Small Business Edition
2. Professional Edition
3. Enterprise Edition
Next Steps...
Request a Quote
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Request a Demo
See a demonstration of our software...click here
Current News
Law drives call-logging sector

Majuda CallTracker Ensures Compliance in Enterprise Call Recording

Majuda´s Compliance Module Adheres to Enterprise Call Recording Regulations

Eight Considerations for a Call Recording Tool from Majuda

Majuda´s Enterprise Call Recording Solutions Benefit Healthcare Industry

Download
Majuda v7.0
product brochure
Introducing MAJUDA 7.0
Client testimonials

"Glomail International has been
able to achieve much improved
customer service levels..."

Alan Ber
Chief Executive Officer

View testimonial

I need to
SECURELY record &
playback my phone calls

I need to Improve
the QUALITY of my
agents performance

I need tools to reduce my
LIABILITY & RISK
Exposure

I need to increase the
effectiveness of my
AGENT TRAINING
Programs
That's me
That's me
That's me
That's me