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Majuda VoIP Recording Appliance™
Enterprise call recording in a box
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VoIP Recording... SIPlified™
with Majuda’s state-of-the-art VoIP Call Recording Appliance
OUT-OF-THE-BOX FEATURES
- Web-based interface
- End-to-end encryption
- Granular security profiles
- Audit trail monitoring
- Multiple call search criteria
- Desktop screen capture
- Dynamic note capture
- Enhanced QM reporting
- Third-party data integration tools
- Advanced user management
- MajudaAlert™ monitoring
- Industry-standard quality assurance templates
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 In a world that is placing more emphasis on corporate governance and compliance, Majuda Corporation has developed an
industry first compliant VoIP Recording and quality management appliance that can be set-up in minutes and is unbelievably
easy-to-use. Using state-of-the art Majuda™ Call Recording technology developed on a Microsoft™ Silverlight™ web
based platform and powered by Microsoft™
Windows™ Server 2012 Essentials and Dell™, Majuda™
is able to bring you their Enterprise level call
recording solution "in a box". The Majuda
appliance records 100% of your calls,
encrypts them using 256 Bit AES Encryption
and stores them in a secure Microsoft™ SQL
Server database that will allow you to record
no less than 192,000 minutes of calls before
having to archive. The Majuda VoIP Appliance
is compatible with most IP based phone
systems and offers the strength and reliability
that has come to be expected from our
enterprise range of Call Recording products.
In addition to its enterprise Call Recording
functionality; the Majuda™ VoIP appliance
includes a feature-rich set of agent evaluation
and reporting tools. Together, these tools give
you the opportunity to listen to your customers and employees, understand their interactions and how they
affect your business, and finally give you the ability to identify the strengths and weaknesses that directly impact your bottom line.
This simple to install appliance now allows you to address your legal obligations, resolve customer disputes and increase your
operational effectiveness at a very affordable price.
Majuda™ Corporation is a leader in the development of innovative enterprise-level Call Recording and quality
management software. We are committed to providing workable solutions that meet all of our customers needs,
and by offering a broad and customizable range of options, Majuda™ has simplified interaction management for
companies of all sizes.
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Securely record, store and playback
all voice communications
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Minimize exposure to disputes
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Mitigate risk of reputation damage
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Improve internal policy compliance
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Protect against liability suits
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Minimize legal risks and costs
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Comply with increasing corporate
and governmental regulation
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Evaluate employee performance
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Gain insight into how your customers
experience your business
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Develop corporate best practices and
procedures for your organization
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Create effective training programs
for your agents
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Improve customer service levels
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Increase customer retention
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Optimize your workforce
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Majuda VoIP Appliance models
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Users |
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Unlimited |
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Unlimited |
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Unlimited |
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Unlimited |
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Unlimited |
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Unlimited |
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Supervisors |
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2 |
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2 |
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2 |
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2 |
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2 |
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2 |
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Concurrent calls
recorded |
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10 |
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10 |
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20 |
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20 |
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30 |
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30 |
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Recording hours
(min) |
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40,000 |
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82,000 |
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40,000 |
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82,000 |
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40,000 |
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82,000 |
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Rackmount chassis |
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1U |
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1U |
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1U |
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1U |
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1U |
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1U |
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Dimensions (in) |
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1.67x17.1x15.5 |
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1.67x17.1x15.5 |
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1.67x17.1x15.5 |
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1.67x17.1x15.5 |
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1.67x17.1x15.5 |
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1.67x17.1x15.5 |
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Dimensions (mm) |
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42.6x431x393.7 |
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42.6x431x393.7 |
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42.6x431x393.7 |
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42.6x431x393.7 |
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42.6x431x393.7 |
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42.6x431x393.7 |
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Weight (lbs/kg) |
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60/27.2 |
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61/27.6 |
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60/27.2 |
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61/27.6 |
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60/27.2 |
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61/27.6 |
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Ethernet |
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2 x Gigabit |
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2 x Gigabit |
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2 x Gigabit |
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2 x Gigabit |
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2 x Gigabit |
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2 x Gigabit |
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Raid 1 |
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No |
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Yes |
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No |
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Yes |
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No |
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Yes |
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Memory |
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4GB |
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4GB |
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4GB |
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4GB |
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4GB |
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4GB |
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Hard drive |
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250GB |
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2 x 500GB |
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250GB |
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2 x 500GB |
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250GB |
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2 x 500GB |
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