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Reseller Training Program
The Majuda Corporation Reseller Training Program is specifically designed for new and existing resellers of Majuda Corporation's products and applications. Courses are aimed at increasing the effectiveness that resellers have in influencing the solution chosen by the client by learning to sell business value to their clients and prospective clients.

All the courses on the Reseller Training Program will assist with new ways to grow sales and awareness, and for staff to better understand the selling features of Majuda Voice and Business Intelligence Applications.


Participation Levels - Majuda Reseller Matrix
  Referrals Only Sales Certified Installation Certified Support Certified
Tier 1 *      
Tier 2   *    
Tier 3   * *  
Tier 4   * * *
Requirements

The Majuda Authorized Reseller Program requires:
  • Non-Disclosure Agreement
  • Signed Majuda Authorized Reseller Agreement
  • Resellers applying for tier 2 through 4 to complete all necessary training according to the table below.
Note: All participating resellers in the 2nd to 4th tier of the Majuda Reseller Matrix will be required to participate in certification for their respective tiers as follows:

==> Tier 1: No training required
==> Tier 2: Sales certification required
==> Tier 3: Installation certification required
==> Tier 4: Support certification required

Courses are offered to new or potential resellers in the following areas:

Majuda An Introduction
For Who
Designed for any reseller that is new to Majuda Voice and Business Intelligence Applications.
Breakdown
Training provides an introduction to the product's functionality, features, benefits and system design. Majuda's market positioning and competitive advantage is highlighted in order to provide insight of its strengths as well as the opportunities it provides for resellers in the market. An overview of reseller application process is presented outlining the smooth authorization process provided by Majuda Corporation for all resellers.

Courses are offered to existing resellers in the following areas:

Majuda for the Technically Minded
For Who
Recommended for the following staff:
  • Technicians
  • Technical Managers and Supervisors
  • Service Departments
Breakdown
Training covers a full technical breakdown of Majuda's solutions helping resellers to build technical proficiency on the products, including:
  • General system overview and understanding
  • Installation process
  • Real-world applications and installation tips
  • Support processes and tips
  • Troubleshooting guidelines
  • System admin tasks
  • How the application can be integrated within an existing architecture
  • Requirements for successful system operation

Majuda from a Sales Side
For Who
Recommended for the following staff:
  • Sales Executives
  • Sales Managers
  • Marketing Team
  • Product Managers
Breakdown
Training covers Majuda in terms of selling and marketing the product by highlighting key sales techniques and product selling points, including:
  • The driving factors to sell Majuda
  • Software features
  • Understanding call centers from an end-user perspective
  • The key benefits of Majuda for the end-user and the impact on their organization
  • Competitive positioning and unique selling points
  • Value-adds that can enhance the success of the sales process
  • Creating brand loyalty within your sales team
  • Presenting Majuda quotations and proposals
  • Cross-selling with your existing product ranges and applications
  • How the application can be integrated within an existing architecture

Majuda Costing and Ordering
For Who
Recommended for the following staff:
  • Procurement
  • Stock Control
  • Cost Centers
Breakdown
Training covers a look at the back-end processes required, including:
  • Standard product pricing models
  • Setting up of costing guidelines and cost sheets
  • Product codes
  • Processing orders

Download
Majuda v7.0
product brochure
Introducing MAJUDA 7.0
Client testimonials

"Glomail International has been
able to achieve much improved
customer service levels..."

Alan Ber
Chief Executive Officer

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SECURELY record &
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