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Press Releases


January 23, 2013
Majuda™ Announces Majuda™ Voice Call Recording and Quality Management Integration with Digium Asterisk PBX


Majuda™ Corporation (Majuda™ www.majuda.com), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today integration with Digium Asterisk, the open source PBX platform. The interoperability allows Majuda™ to integrate its Enterprise based Call Recording and Quality Management Software Suite, Majuda Voice with all versions of Asterisk software. Asterisk is an open source framework for developing state-of-the art communications applications. Asterisk includes hundreds of prebuild components that handle the complex, low-level details of voice, video and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Through this interoperability, Majuda™ Voice can be used as a Call Recording and Quality Management System on any Asterisk-based communications system including Switchvox as well as other Asterisk products. Majuda™ plans to demonstrate its Asterisk-based solution in the Asterisk Pavilion of IT Expo in Miami, January 30th through February 1st. Majuda™ will be located at booth 1005. read more



January 22, 2013
Majuda™ Corporation Partners with Teleco South Florida to Market Majuda Voice Call Recording and Quality Management


Majuda™ Corporation (Majuda™ www.majuda.com), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today announces the partnership with Teleco South Florida, located in Deerfield Beach, Florida, to resell its Majuda™ Voice Suite of Call Recording and Quality Management Software. The move expands Majuda’s reseller network and customer reach in South Florida to a wide range of long term customers from Teleco. Teleco South Florida has an installed base of several thousand customers in South Florida and has been in business for over thirty years. read more



January 22, 2013
Majuda™ Announces Majuda™ Voice Call Recording and Quality Management Interoperability with AudioCodes Mediant 1000


Majuda Corporation (Majuda™ www.majuda.com), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today Interoperability with the AudioCodes Mediant 1000. The interoperability allows Majuda™ to reside on the AudioCodes OSN Module, which is the application-hosting platform for the Mediant 1000 Media Platform. The Mediant 1000 is widely used as an enhanced Media Gateway, Session Border Controller and Survivable Branch Appliance. By installing Majuda™ Voice Software on the AudioCodes OSN Module, SMB/SME businesses can now add Compliance Call Recording without the significant cost of a standalone system. Further, Majuda™ has also certified its Majuda™ Remote Software, allowing Enterprise Remote Offices to record calls locally, while storing in a Centralized, IP accessible database. read more



January 9, 2013
Majuda® Corporation to exhibit at Asterisk World 2013


Majuda Corporation, (Majuda® www.majuda.com ), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today that it will be showcasing its Majuda Voice Suite of Call Recording and Quality Management at Asterisk World, the premiere conference for Asterisk users. Visit Majuda at Asterisk World at booth 1005 to learn more about Majuda’s strategy. Asterisk World is collocated with ITEXPO January 30-February 1, 2013, at the Miami Beach Convention Center in Miami, Fla. read more



December 29, 2012
Majuda® Announces Partnership with Coast Commerce Group


Majuda Corporation (Majuda® www.majuda.com ), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today the partnership with Coastal Commerce Group (CCG), www.ccgtelecom.com, a major supplier of telecommunications network equipment and solutions, based out of Westerly, Rhode Island. The partnership establishes CCG Telecom as an Authorized Reseller of Majuda Software Solutions and Majuda’s first national online sales partner. read more



August 29 2011
Majuda® Corporation launches the Majuda® Compliance module


Majuda® Corporation (Majuda®), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today that it has officially launched the Majuda® Compliance Module...read more



August 25 2011
Majuda® Corporation launches Majuda® Cloud


Majuda® Corporation (Majuda®), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today that it has officially launched Majuda® Cloud...read more



August 22 2011
Majuda® Launches Remote Link


Majuda® Corporation (Majuda®), a leader in the development of innovative and affordable Enterprise Call Recording and Quality Management Solutions, announced today that it has officially launched Majuda® Remote Link....read more



June 2011
Call Centre Monitoring: Merging Compliance and Service Excellence


While the new Consumer Protection Act and other existing legislation, such as the Electronic Communications and Transactions Act, has ensured that compliance features high on the call centre management agenda, call centre Human Resources managers continue to face familiar challenges: increasing employee productivity, improving the service levels offered by call centre agents and boosting company profits through customer retention and data mining. To achieve the often-conflicting objectives of strict legal compliance and responsive customer service, call centre HR managers need more than just a partial call recording solution, in which a call ‘may’ be recorded. They require a turnkey voice logging solution that will not only address compliance issues, but will also enable effective call centre agent evaluation and quality monitoring...read more



May 18 2011
The New Legal Landscape: Call logging a must!


As consumer protection and electronic communication legislation takes centre stage in South Africa, companies can no longer simply pay lip service to risk mitigation, governance and compliance, but have to identify and implement best business practices in this regard, and construct a technological foundation that will support the execution of these practices while still enhancing organisational profitability...read more



May 04, 2011
Software from Majuda Ensures Legal Protection


With risk compliance and liability protection becoming increasingly vital for companies to incorporate in their customer relationship management strategies as businesses go global, call recording steps in as a simple yet effective way to ensure compliance...read more



April 18, 2011
Compliance with South Africa's ECT Act Starts with Good Enterprise Call Recording Practices


South Africa’s Electronic Communications and Transactions Act imposes “stringent record-keeping compliance requirements on organizations,” according to industry journal BizCommunity.com, requiring them to keep accurate records of all telephonic and other electronic interactions with consumers for at least three years....read more



April 12, 2011
Majuda's Enterprise Call Recording Solutions Boom in Wake of South Africa's CPA Legislation


Recent legislation introduced by the South African government will reportedly increase use of call logging and boost growth in the enterprise call recording industry in general, according to ITWeb journalist, Nicola Mawson...read more



April 12, 2011
Law drives call-logging sector


The introduction of the Consumer Protection Act (CPA) will boost the call-logging sector...read more



March 21, 2011
Enterprise Call Recording - Majuda CallTracker Ensures Compliance in Enterprise Call Recording


Enterprise call recording is an important tool for any organization to employ as it provides a great platform for tracking performance, archiving customer information and achieving streamlined issue resolution. Like other technology platforms, enterprise call recording demands compliance, yet compliance poses challenges of its own...read more



March 02, 2011
Enterprise Call Recording - Majuda's Compliance Module Adheres to Enterprise Call Recording Regulations


Enterprise call recording has become a necessary entity for businesses to ensure employees are complying to policies and following suit with service standards, corporate governance and, of course, the law...read more



February 15, 2011
Enterprise Call Recording - Eight Considerations for a Call Recording Tool from Majuda


Purchasing a call recording tool? Majuda officials think there are eight things you should consider -- and they're right:..read more



February 08, 2011
Enterprise Call Recording - Majuda's Enterprise Call Recording Solutions Benefit Healthcare Industry


The changes in the healthcare industry are often at the forefront of daily news, especially pertaining to the average consumer, but the latest changes have also affected business-to-business operations including stricter regulatory requirements for healthcare providers...read more



February 04, 2011
Enterprise Call Recording - Majuda VP, Industry Thought Leaders Set to Deliver 'Innovations in Call Recording'


ITEXPO East 2011 may be on its last day, but there’s still a whole breadth of the latest information in IP communications waiting for you...read more



January 28, 2011
Enterprise Call Recording - Majuda's VP of Operations to Speak during Call Recording Session at ITEXPO East 2011


ITEXPO (News - Alert) East 2011 promises to host the leading providers of communications technology in one forum with over 13 collocated events next week from Feb. 2-4 in Miami. Joining the throngs of thought leaders will be Evan Kahan, VP of Operations at Majuda, a provider of enterprise call recording solutions and quality management services. ...read more



December 22, 2010
Enterprise Call Recording - Majuda Releases New Compliance Module for Enterprise Call Recording


Majuda’s latest compliance recording module has been released for customers, and it enables quite a few new features. To help customers comply with regulations including PCI (News - Alert), HIPAA, and Sarbanes-Oxley, the compliance module aids call recording users to avoid legal issues or security mishaps...read more



December 15, 2010
Enterprise Call Recording - Majuda Offers Training Courses for IT, Voice and BI Apps


Majuda Corporation officials say they’re providing “high-level training courses to our global network of businesses, end-users, and resellers”....read more



December 10, 2010
Enterprise Call Recording - How Majuda's Voice Version 7.0 Benefits the Enterprise


As the first call recording solution to incorporate Microsoft (News - Alert) Silverlight, Majuda Voice Version 7.0 creates a Web-based user experience that gives users a new interface with which they can easily navigate through archives of hundreds of thousands of phone calls...read more



December 03, 2010
Enterprise Call Recording - Majuda Launches Enterprise Call Recording Community on TMCnet


(Norwalk, CT – [December 3, 2010]) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Enterprise Call Recording community, sponsored by Majuda, has been launched as the newest addition to the TMCnet global online community program...read more



December 03, 2010
Call Recording - Replay and Majuda Join for Call Recording Solutions


Majuda Corporation, a major player in the development of affordable enterprise call recording, quality assurance and reporting software, and Replay Systems (Replay), one of the United States’ largest independent providers of market leading Call Recording Solutions, have entered a reseller partnership to distribute Majuda’s range of Call Recording Software....read more



December 03, 2010
Enterprise Call Recording - Majuda's Reseller Partners Get Voice Software for Free


Earlier this year, Majuda Corporation revealed that it will offer its unique voice system software for certified reseller partners for free. As a leader in the enterprise call recording industry, Majuda has long since been known for its innovative call recording, quality assurance, and voice technology...read more



December 02, 2010
Enterprise Call Recording - Majuda's Enterprise Call Recording Suite Adds Essential Functionality to Call Centers of All Sizes


Enterprise call recording is essential for effective monitoring and maintenance of agents in large multichannel call centers. They’re also required to store the sensitive information that is provided by customers during phone interaction...read more

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