Note from the VP of Sales & Marketing

Hi Everyone. We are now well into the second half of the year and what a tumultuous start it has been; with the US debt crisis, Europe’s banks experiencing enormous stress and unpredictable weather patterns around the world. At Majuda® Corporation, we have kept our head down and put our time to good use. In the past couple of months we have finalized and now released some exciting new products, which we detail in the newsletter. We continue to work at a record pace to release Version 8 later in the year, which I know will impress.

I wish you all the very best in the coming months and continue to welcome your feedback and suggestions.

All the best
Michael Levy (VP Sales & Marketing)
New product info: Majuda® Cloud™
majuda-cloud
Majuda® Cloud is a segmented solution that allows each client in the hosted environment to have their own unique database and recordings archive. This is a critical enhancement to privacy and security, as each user has secure access to their data with little or no risk of unauthorized or erroneous access. It also facilitates a simpler method of exporting data and providing users with a truly portable and scalable Call Recording and Quality Management solution.

Majuda’s web-based architecture and enhanced streaming capabilities ensure fast delivery of calls to users wherever they may be and our user-friendly graphical user interface requires minimal orientation and training in order to make use of the array of features available. Majuda® Cloud also includes Majuda’s feature rich Quality Management Suite that is accessible through the same web interface allowing for efficient and effective Quality Reporting.

For more information click here to go to the Majuda Corporation website or click here to download our brochure.

New Product Info: Majuda® Remote Link™
majuda-remote-link
Majuda® Remote Link is an innovative product that is ancillary to the Majuda® Voice Suite. Majuda® Remote Link gives you the ability to securely consolidate recordings and metadata from “branch sites” to a central location using either real-time or scheduled methodologies. Security logs, agent notes, screen shots and all associated information remain current and in tact ensuring centralized compliance.

For more information click here to go to the Majuda Corporation website or click here to download our brochure.
New Product Info: Majuda® Compliance™ Module
Majuda® compliance module
A concern with regards to the storage of sensitive and private information has resulted in a flood of regulation throughout the world (PCI DSS 2.0, HIPAA, Sarbanes Oxley, Basel III and more). Private information regarding medical records of patients, social security numbers, credit card and banking information have to be either removed from recordings or stored in an accepted method. Majuda® Corporation is proud to launch the MAJUDA® Compliance Module.

For more information click here to go to the Majuda Corporation website.



Majuda® in the press
29/08/2011 Majuda® Corporation launches the Majuda® Compliance™ module
25/08/2011 Majuda® Corporation launches Majuda® Cloud™
22/08/2011 Majuda® Launches Remote Link™
13/06/2011 Call Centre Monitoring: Merging Compliance and Service Excellence
18/05/2011 The New Legal Landscape: Call logging a must!
04/05/2010 Software from Majuda® Ensures Legal Protection
18/04/2010 Compliance with South Africa's ECT Act Starts with Good Enterprise Call Recording Practices

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Majuda’s International Presence Grows

Majuda® Corporation extends its good wishes to our partners in Asia, Intuittech on the signing of a strategic alliance with Strateq Group. Through this alliance, Majuda® has increased its Asian footprint to include Malaysia, Thailand, Singapore, Hong Kong, China and the Philippines. We wish Intuitech and Strateq the best of luck and many years of success.
  Intuit Tech       Strateq Group
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